Privacy Notice

1. What we collect

When you submit an enquiry through our contact form, we collect your name, email address, company name, and the details you provide about your workload, timeline, GPU scale, deployment environment, and message.

2. How we use your data

• To respond to your enquiry and arrange an initial call or infrastructure review.
• To assess fit and prepare a tailored proposal.
• We do not use your data for marketing unless you explicitly ask to be added to our mailing list.

3. Legal basis

Our lawful basis for processing is legitimate interest (responding to your business enquiry) and, where applicable, consent (if you opt into further communications).

4. Data retention

We retain enquiry data for up to 24 months, or until you request deletion. You can request erasure at any time by emailing sales@setloop.io.

5. Your rights

Under UK and EU data protection law, you have the right to access, rectify, erase, restrict, or object to the processing of your personal data. To exercise these rights, contact us at sales@setloop.io.

6. Third parties

We do not sell your data. Enquiries are handled internally and may be stored in email and CRM systems with appropriate access controls.

7. Cookies and analytics

We use minimal analytics to understand site usage. No third-party advertising cookies are used.

8. Contact

For privacy questions, email sales@setloop.io.